📍 Location: Cuura Skin Spa, Bandar Baru Bangi.

💄 Job Responsibilities:

• Perform facial treatment to customer based on company SOP.
• Perform cashier duties
•  Perform sales duties at spa
• Perform customer service duties
• Perform cleaning and housekeeping duties.
• Perform live hosting session to ensure sales target and live session target are met.
• Social media activities such as content creation
• Ensure Spa supplies requirements are met.
• Ensure Spa product stocks are always sufficient.
• Perform inventory management activities such as stock take etc.
• Submit operation and sales reports required.
• Ensure all preparations are ready before each facial treatment.

💄 Other Duties:

• Sales event at shopping malls or various places and preparation activities for the event.
• Warehousing, inventory management and stock take activities. (IF needed)
• Production and packaging activities.
• Branding,customer and stockist events.
• Photo and video shoot activities.

Work Location: Cuura HQ, Bandar Baru Bangi, Selangor.

Job Descriptions

• Responsible for researching and turning content ideas into social medias posting,infographic and text captions.
• Manage day to day social media content postings.
• Involve in developing branding, sales and marketing strategies and campaigns.
• Coordinate and execute marketing activities and events.
• Monitoring budget for marketing activities.
• Analyses effectiveness of marketing activities and makes improvements where necessary.
• Prepare and submit marketing reports.
• Lead and direct marketing campaign shoot.
• Liaise with marketing consultants/
  service provider if needed
• Involving in any ad-hoc marketing and company activities.

Job Requirements

• Candidate must possess at least a Bachelor’s Degree in Marketing or equivalent.
• Intermediate knowledge in Excel and PowerPoint. Additional point for candidate who has experienced using Notion.
• Familiarity with design software and technologies a plus (such as Adobe Illustrator, Photoshop, video editing software, inshot, Capcut, Canva etc.).
• Strong analytical, problem-solving, and time management skills.
• Ability to multitask and perform under tight deadlines.
• The ability to think creatively and translate ideas into excellent copywriting.
• Very good knowledge about e- commerce and internet marketing.
• Photography and videography skills is an added advantage.
• Good proficiency in written and oral Bahasa Melayu and English.
• Preferably executive with minimum 2-5 years experience specializing in Marketing/Business Development, Advertising/Media Planning or equivalent.

Key Responsibilities

1. Human Resources

Recruitment & Onboarding

• Coordinate recruitment activities, including job advertisements, candidate screening, interview scheduling, and reference checks.
  
• Prepare employment documents, including offer letters, employment contracts, confirmation letters, transfer letters, and resignation documentation.
  
• Conduct employee onboarding and orientation programmes.
  
• Ensure all employee records and personal files are complete and up to date.
  

Employee Relations

• Serve as the primary point of contact for employees on HR policies and procedures.
  
• Address employee enquiries and escalate issues where necessary.
  
• Promote positive employee engagement and workplace culture.
  
• Assist in organizing employee engagement activities and internal communications.
  

Attendance, Leave & Payroll

• Monitor employee attendance, punctuality, leave records, and overtime.
  
• Verify attendance reports and coordinate payroll information with the Finance Department or external payroll provider.
  
• Manage leave applications and maintain accurate leave records.
  
• Ensure statutory deductions and payroll documentation are accurate and submitted on time.
  

Performance Management

• Coordinate probation reviews, performance appraisals, KPI tracking, and employee development programmes.
  
• Monitor Performance Improvement Plans (PIPs) and follow up on progress.
  
• Support HODs in conducting employee evaluations.
  

Training & Development

• Coordinate internal and external training programmes.
  
• Maintain employee training records.
  
• Identify training needs in collaboration with department heads.
  

Disciplinary & Compliance

• Prepare disciplinary documents, including counselling records, show cause letters, warning letters, domestic inquiry documentation, and termination letters.
  
• Ensure disciplinary actions are carried out in accordance with Company policies and Malaysian employment legislation.
  
• Maintain confidentiality of all employee information.
  
• Support compliance with the Employment Act 1955 and other relevant labour regulations.
  

2. Administration

Office Administration

• Oversee daily office administration and ensure a clean, organized, and efficient working environment.
  
• Manage office supplies, stationery, pantry items, and administrative purchases.
  
• Coordinate office maintenance, repairs, and vendor services.
  
• Maintain proper filing systems for HR and administrative documents.
  

Asset Management

• Maintain records of Company assets, equipment, keys, laptops, and mobile devices.
  
• Coordinate asset issuance, returns, and inventory updates.
  

Documentation & Reporting

• Prepare HR and administrative reports for Management.
  
• Maintain accurate documentation for audits and regulatory compliance.
  
• Update Company policies, SOPs, and employee handbook when required.
  

General Responsibilities

• Maintain strict confidentiality of Company and employee information.
  
• Ensure compliance with Company SOPs and internal controls.
  
• Perform any other duties assigned by Management.
  

3. Requirements

Education

• Diploma or Bachelor's Degree in Human Resource Management, Business Administration, Management, or a related field.
  

Experience

• Minimum 1–3 years of experience in Human Resources and Administration.
  
• Fresh graduates with strong HR knowledge are encouraged to apply.
  

Skills

• Good knowledge of Malaysian Employment Act 1955 and HR best practices.
  
• Strong organizational and administrative skills.
  
• Excellent written and verbal communication skills in English and Bahasa Malaysia.
  
• Strong attention to detail and confidentiality.
  
• Good problem-solving and interpersonal skills.
  
• Proficiency in Microsoft Office and Google Workspace.
  
• Experience with HRIS, attendance, or payroll systems is an advantage.
  

4. Key Performance Indicators (KPIs)

Recruitment

• Fill approved vacancies within the agreed hiring timeline.
  
• Ensure 100% completion of onboarding documentation before employees commence work.
  
• Achieve high new-hire retention during the probation period.
  

HR Administration

• Maintain 100% accuracy of employee records.
  
• Process attendance, leave, and payroll information within required timelines.
  
• Ensure all HR documents are properly filed and updated.
  

Performance Management

• Ensure probation reviews and annual performance evaluations are completed on schedule.
  
• Track completion of Performance Improvement Plans (PIPs) and development plans.
  

Compliance

• Ensure disciplinary documentation complies with Company policies and Malaysian labour laws.
  
• Achieve full compliance in HR audits and statutory documentation.
  
• Maintain confidentiality with no unauthorized disclosure of employee information.
  

Administration

• Ensure office supplies and facilities are adequately maintained.
  
• Resolve administrative issues within agreed service timelines.
  
• Maintain organized filing systems and Company records.
  

Preferred Attributes

• Professional, trustworthy, and able to handle confidential information with discretion.
  
• Strong sense of responsibility and accountability.
  
• Proactive, resourceful, and able to work independently.
  
• Able to multitask and manage competing priorities in a fast-paced environment.
  
• Strong interpersonal skills with the ability to build positive working relationships.
  
• Willing to support Company events, recruitment drives, training programmes, and other HR initiatives when required.
  

Key Responsibilities

Spa Operations

• Supervise the daily operations of the spa to ensure smooth and efficient service delivery.
  
• Ensure all spa operations comply with Company SOPs, hygiene standards, and safety requirements.
  
• Monitor treatment room readiness, equipment maintenance, and cleanliness.
  
• Manage appointment scheduling to maximize therapist productivity and customer satisfaction.
  
• Handle customer enquiries, complaints, and service recovery professionally.
  
• Prepare daily, weekly, and monthly operational reports.
  

Spa Treatments

• Perform facial, body, and wellness treatments according to Company treatment protocols.
  
• Conduct professional skin consultations and recommend suitable treatments and products.
  
• Maintain accurate customer treatment records and progress notes.
  
• Ensure treatment quality and customer satisfaction are consistently achieved.
  
• Educate customers on aftercare and homecare products.
  

Sales & Business Development

• Achieve monthly individual and team sales targets.
  
• Promote treatment packages, memberships, and retail products.
  
• Upsell and cross-sell services based on customers' needs.
  
• Monitor treatment package utilisation and customer retention.
  
• Participate in promotional campaigns, roadshows, and marketing activities.
  

Team Leadership

• Supervise, coach, and motivate Spa Therapists.
  
• Monitor staff attendance, punctuality, grooming, and discipline.
  
• Conduct daily briefings and ensure clear communication of sales targets and operational priorities.
  
• Train new therapists on treatment protocols, customer service standards, and SOPs.
  
• Assist HR and Management in staff performance evaluations and development.
  

Inventory & Administration

• Monitor inventory levels of treatment products, consumables, and retail products.
  
• Ensure proper stock control and minimise product wastage.
  
• Conduct regular stock counts and report discrepancies.
  
• Ensure proper documentation of customer records, treatment consent forms, and operational documents.
  
• Coordinate maintenance of spa equipment and facilities.
  

Compliance

• Ensure compliance with Company policies, SOPs, hygiene standards, and applicable regulations.
  
• Safeguard customer confidentiality and personal information.
  
• Report operational issues, incidents, or safety concerns promptly.
  
• Perform any other duties assigned by Management.
  

Requirements

Education

• Certificate, Diploma, or equivalent qualification in Beauty Therapy, Aesthetics, Wellness, or a related field.
  

Experience

• Minimum 2–3 years of experience as a Spa Therapist or Beautician.
  
• Previous supervisory or team leadership experience is preferred.
  

Skills

• Strong facial and body treatment skills.
  
• Excellent customer consultation and communication abilities.
  
• Sales-oriented with strong upselling skills.
  
• Leadership and team management capabilities.
  
• Strong organisational and problem-solving skills.
  
• Ability to work under pressure and manage multiple priorities.
  
• Basic computer literacy for appointment and reporting systems.

Key Responsibilities

Operations Management

• Oversee the Company's day-to-day operational activities to ensure smooth business operations.
  
• Develop, implement, and continuously improve operational SOPs and workflows.
  
• Monitor operational performance and recommend process improvements.
  
• Coordinate between HQ, warehouse, retail stores, and other departments to ensure seamless communication.
  
• Prepare weekly and monthly operational reports for Management.
  
• Resolve operational issues promptly and effectively.
  

Warehouse Management

• Supervise the Warehouse Assistant and monitor daily warehouse operations.
  
• Ensure stock receiving, storage, QA/QC, stock movement, and inventory records are accurate.
  
• Monitor stock discrepancies and investigate inventory variances.
  
• Plan and coordinate stock transfers between HQ, retail outlets, and third-party fulfilment centres.
  
• Conduct periodic stock audits and ensure inventory accuracy.
  
• Ensure warehouse cleanliness, safety, and organization standards are maintained.
  

Retail Operations

• Supervise Retail Supervisors and Retail Sales Associates.
  
• Monitor daily retail operations to ensure compliance with Company SOPs.
  
• Conduct routine store visits and operational inspections.
  
• Ensure visual merchandising, stock availability, cleanliness, and customer service standards are maintained.
  
• Monitor store opening and closing procedures.
  
• Coordinate retail operational requirements including manpower, maintenance, stock replenishment, and promotional activities.
  
• Support retail teams in achieving operational and sales objectives.
  

Team Leadership

• Supervise, coach, and monitor the performance of the Warehouse Assistant and Retail Team.
  
• Conduct regular operational briefings and follow-up meetings.
  
• Ensure staff comply with attendance, discipline, safety, and Company policies.
  
• Identify operational training needs and provide coaching where necessary.
  
• Work closely with HR on operational performance issues and improvement plans.
  

Inventory & Logistics

• Ensure efficient inventory planning and stock allocation.
  
• Monitor stock ageing, slow-moving products, and stock availability.
  
• Coordinate logistics arrangements for events, retail deliveries, and operational requirements.
  
• Ensure operational resources are efficiently utilized.
  

Compliance & Continuous Improvement

• Ensure compliance with Company SOPs, health and safety requirements, and operational policies.
  
• Identify operational risks and recommend preventive measures.
  
• Lead continuous improvement initiatives to increase efficiency and reduce operational costs.
  
• Perform any other duties assigned by Management.
  

Location: Cuura HQ, Bandar Baru Bangi.

Job Responsibilities

• Manage and update product listings across e-commerce platforms (e.g. Shopee, Tiktok, Zalora, Lazada & company's website)

• Monitor stock levels, pricing, and promotions to ensure competitiveness

• Plan and execute online campaigns, promotions, and seasonal sales (e.g. Mega Campaigns, Payday Sales)

• Optimize product content including titles, descriptions, keywords, and images for better visibility (SEO)

• Track and analyze sales performance, traffic, and conversion rates.

• Coordinate with internal teams (marketing, warehouse, customer service) for digital campaign.

• Handle customer inquiries, reviews, and feedback on marketplaces

• Work closely with digital marketing team on ads (Shopee Ads, Meta Ads, Google Ads)

• Generate reports and provide insights to improve sales performance

Job Requirements
• MALAYSIAN ONLY.
• Diploma or Bachelor’s Degree in Marketing, Business, E-commerce, or related field
• 1–3 years of experience in e-commerce or marketplace management
• Hands-on experience with Shopee, Tiktok and Lazada Seller Center

• Basic knowledge of SEO, digital marketing, and analytics tools

• Proficient in Microsoft Excel / Google Sheets

• Strong analytical, organizational, and problem-solving skills

• Good communication skills in English & Bahasa Malaysia

Key Responsibilities

Content Creation

• Plan, create, and produce engaging content for the Company's social media platforms, website, and marketing campaigns.
  
• Film and edit videos, reels, TikToks, and other short-form content.
  
• Capture product photography, lifestyle images, and behind-the-scenes content.
  
• Create educational, promotional, and trend-based content aligned with the Company's branding.
  
• Ensure all content meets brand guidelines and quality standards.
  

Content Planning

• Develop monthly content calendars in collaboration with the Marketing Team.
  
• Research industry trends, viral content, and competitor activities.
  
• Pitch creative ideas for campaigns, launches, and promotional activities.
  
• Plan content around product launches, events, festive campaigns, and sales promotions.
  

Social Media Support

• Assist in managing the Company's social media presence.
  
• Monitor engagement, comments, and audience feedback where required.
  
• Recommend content improvements based on platform performance.
  
• Stay updated on social media trends, platform algorithm changes, and best practices.
  

Collaboration

• Work closely with the Marketing, Live Host, Retail, and Product teams to produce content that supports business objectives.
  
• Coordinate with external vendors, influencers, or photographers when required.
  
• Participate in content shoots, campaigns, roadshows, and company events.
  

Content Performance

• Track content performance using analytics tools.
  
• Prepare monthly reports on content engagement and performance.
  
• Suggest improvements based on data and audience insights.
  

General Responsibilities

• Ensure all assigned content is completed within agreed timelines.
  
• Maintain organized storage of digital assets and project files.
  
• Protect the Company's confidential information, intellectual property, and brand assets.
  
• Perform any other duties assigned by Management.
  

Location: Cuura HQ, Bandar Baru Bangi

Employment Type: Full-Time

Job Responsibilities

Advertising Creative Design

• Design static and motion creatives for Meta, TikTok and other digital advertising platforms.
  

• Produce high-converting creatives aligned with campaign objectives.
  

• Create multiple design variations for A/B testing.
  

• Ensure all designs comply with brand guidelines.
  

Video Editing

• Edit marketing videos from raw footage provided by content creators.
  

• Produce engaging short-form videos suitable for TikTok, Instagram Reels and Meta Ads.
  

• Add captions, motion graphics, transitions and visual enhancements.
  

Creative Support

• Design promotional materials for campaigns, launches and seasonal events.
  

• Support livestream campaigns with creative assets.
  

• Create banners, website visuals and marketplace graphics.
  

• Work closely with Marketing, Performance Marketing, Content Creators and Live Hosts.
  

Project Management

• Manage multiple creative requests simultaneously.
  

• Prioritize tasks based on business urgency.
  

• Ensure all creative requests are completed within agreed timelines.
  

Continuous Improvement

• Keep up with current design trends and advertising creatives.
  

• Proactively suggest new creative ideas to improve campaign performance.
  

• Learn from campaign data and continuously improve creative output.
  

Requirements

• Diploma/Degree in Graphic Design, Multimedia Design, Visual Communication or equivalent.
  

• Minimum 1-2 years experience (Fresh graduates with strong portfolio are encouraged to apply).
  

• Proficient in Adobe Photoshop, Illustrator and Premiere Pro.
  

• Experience with After Effects or CapCut is an advantage.
  

• Good understanding of Meta Ads and TikTok creatives.
  

• Strong attention to detail.
  

• Able to work in a fast-paced environment.
  

• Able to manage multiple deadlines simultaneously.
  

• Positive attitude and willing to receive constructive feedback.

We are seeking a confident and engaging In-House Live Host to conduct live streaming sessions for our brand.

Job Responsibilities:
• Host daily on platforms like TikTok, Instagram, Shopee Live, etc.
• Present products in an engaging, informative, and persuasive manner.
• Interact with live audiences, answer questions, and keep energy levels high throughout broadcasts.
• Host live streaming sessions to promote company products/services
• Engage and interact with viewers in a professional and energetic manner
• Present product information clearly and confidently on camera
• Adhere to live schedules and content guidelines

• Pre-live responsbilities:
  • Prepare live scripts, talking points, and product highlights before each session
  • Review product details, pricing, and promotions prior to going live
  • Test audio, video, and internet setup before live sessions

• Post-live responsibilities:
  • Review live performance and audience feedback
  • Assist with basic reporting (views, engagement, sales performance)
  • Participate in post-live debriefs to improve future sessions
  
  

Job Requirements:
• Confident and comfortable speaking in front of the camera
• Good communication skills (English & Bahasa Malaysia)
• Able to work on a shift basis & weekends based on live schedule requirements
• Live streaming duration: Minimum 6 hours per day
• Total working hours: 8 hours per day (full-time)
• Rest Day: 1 day per week

Additional Information:
• Training will be provided
• Flexible work arrangement (on-site & remote)
• Suitable for candidates interested in live streaming & sales

Other benefits:
• Commission
• Live Streaming Equipment will be provided

Work Arrangement: Work in Studio
Employment Type: Full-Time

Location: Bandar Baru Bangi, Selangor

We are looking for someone who can:
Create content that SELLS, not just looks nice.

If your content has ever made people:
• Click “Add to Cart”
• Stay and watch till the end
• Actually BUY

This role is for you.

What You’ll Be Doing

Content That Converts
• Create TikTok & short videos (before/after, testimonial, problem-solution)
• Write hooks, scripts & storytelling that push people to buy
• Be involved on-camera + behind camera

Fast Content Production
• Edit your own videos (CapCut or similar)
• Produce consistent daily content

Sales & Live Support
• Support live sessions with content ideas
• Turn live content into viral / high-converting clips

Performance Mindset
• Identify what content works (views, engagement, SALES)
• Improve content based on results (not guesswork)

We’re Looking For Someone Who:
✔ Comfortable on camera
✔ Knows TikTok trends & formats
✔ Can edit videos independently
✔ Has strong interest in sales-driven content (not aesthetic only)
✔ Bonus: Experience in skincare / beauty


IMPORTANT
Please include your TikTok / content portfolio (videos or links)

Why Join Us?
• Fast-growing brand with strong focus on live & content sales
• Real opportunity to grow into senior / lead role
• Work in a team that values results, not just effort